Things to know

Water bonus? Reading detected? How do I read a digital meter? Lots of answers to questions about supplies and bills!

Regulations and service charter

The regulations and Water Service Charter describe our quality standards

How to read your bill

The terms and line items of your bill all together and explained in a glossary

How to read your meter

Instructions for reading the various types of meters and carrying out a self-reporting

Water Bonus

All information to access the water bonus