Cookie Policy

Cookie policy

We are to provide you with the necessary information regarding the processing of your personal data, in compliance with the UE Regulation 2016/679 (GDPR) and with the Italian legislation on the protection of personal data, with particular reference to the Guidelines on cookies and other tracking tools of June 10, 2021, published in the Official Gazette No. 163 of July 9, 2021 issued by the Italian Data Protection Authority.

In particular, this Policy is also intended to provide guidance to users of this site about actions to refuse, modify, or provide consent on the cookies used.

We encourage you, therefore, as a user, to observe this Cookie Policy before providing personal information of any kind.

1. PROCESSING SUBJECTS

The Data Controller, pursuant to Articles 4 and 24 of UE Reg. 2016/679 is CAP HOLDING S.P.A., with registered office in Via Rimini 38, 20142, Milan (MI), in the person of the pro-tempore legal representative.

The Data Protection Officer (DPO) is identified by the Data Controller and can be contacted via E-mail at: dpo@gruppocap.it.

2. COOKIE

What is a cookie

Cookies are small text strings that sites visited by the user send to your terminal (usually to the browser), where they are stored to be retransmitted to the same sites during the next visit of the same user. Cookies differ in duration, purpose and origin.

The duration of cookies can be either session or persistent: the first type of cookie is automatically deleted once the browser is closed, while the second type remains on the user's device until a predetermined expiration date.

Cookies can be used for various purposes, such as performing computer authentication, session tracking, and storing information regarding the activities of users accessing a particular site. Based on the purpose of use, you can distinguish cookies into the categories you find in the next paragraph.

Regarding origin, they can be first-party and third-party. The first-party cookie is the cookie installed by the operator of the site the user is visiting; otherwise, a cookie is third-party when it is sent from a site other than the one being viewed by the user. These third-party companies act as Autonomous Data Controllers.

Depending on the type and source of cookies, installation will or will not be subject to your consent. 

Cookie types

• Technical and strictly necessary cookies

These cookies are necessary for the operation of the site and cannot be disabled in our systems. They are usually set only in response to actions you take that constitute a request for services, such as setting privacy preferences, logging in, or filling out forms. You can set your browser to block or have warnings about these cookies, but as a result some parts of the site will not work. These cookies do not store personal information.

The following technical cookies are used within this website:

First-party cookies

Cookie Provider Description Lifetime
AWSALB www.gruppocap.it AWS ELB application load balancer 6 days
AWSALB www.gruppocap.it AWS ELB application load balancer 6 days
AWSALBCORS www.gruppocap.it This cookie is managed by AWS and is used for load balancing 6 days

Cookie Provider Description Lifetime
CookieConsentPolicy service.force.com Used to apply end-user cookie consent preferences set by our client-side utility. 364 days
CookieConsentPolicy gruppocap.my.salesforce.com Used to apply end-user cookie consent preferences set by our client-side utility. 364 days
X-Salesforce-CHAT d.la1-c1-cdg.salesforceliveagent.com Used by SalesForce.com to provide live chat to the user. Session
BrowserId salesforce.com Used for security protections. 364 days
BrowserId_sec salesforce.com Used for security protections. 364 days
LSKey-c$CookieConsentPolicy gruppocap.my.salesforce.com Used to apply end-user cookie consent preferences set by our client-side utility. Used with Lightning Locker. 364 days
LSKey-c$CookieConsentPolicy service.force.com Used to apply end-user cookie consent preferences set by our client-side utility. Used with Lightning Locker. 364 days

•   Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information collected by cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our site.

The following performance cookies are used within this website:

Cookie Provider Description Lifetime
_clsk gruppocap.it This cookie is used to store and combine pages viewed by a user into a single session record. Session
_ga gruppocap.it This cookie is associated with Google Universal Analytics, which is a significant update to Google's most used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in every page request on a site and used to calculate visitor, session, and campaign data for site analytic reports. By default, it is set to expire after 2 years, although it is customizable by website owners. 729 days
_hjSessionUser_xxxxxx gruppocap.it Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. JSON data type. 364 days
_hjSession_xxxxxx gruppocap.it Ensures subsequent requests in the session window are attributed to the same session. JSON data type. Session
_hjTLDTest gruppocap.it We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. Enables us to try to determine the most generic cookie path to use, instead of page hostname. It means that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. Boolean true/false data type. Session
_gid gruppocap.it This cookie name is associated with Google Universal Analytics. Session
_gat_UA- gruppocap.it It is a pattern cookie set by Google Analytics, in which the pattern element of the name contains the unique identity number of the account or website it refers to. It turns out to be a variant of the _gat cookie, which is used to limit the amount of data recorded by Google on high-volume websites. Session
_clck gruppocap.it This cookie is used to store a unique user ID. 364 days
_hjIncludedInSessionSample www.gruppocap.it This cookie is set to let Hotjar know if the visitor is included in the data sampling defined by the site's daily session limit. Session
_hjAbsoluteSessionInProgress gruppocap.it Used to detect the first pageview session of a user. Boolean true/false data type. Session
_hjFirstSeen gruppocap.it Identifies a new user’s first session. Used by Recording filters to identify new user sessions. Boolean true/false data type. Session
_hjIncludedInPageviewSample www.gruppocap.it Set to determine if a user is included in the data sampling defined by your site's pageview limit. 30 minutes duration. Boolean true/false data type. Session

• Functional cookies

These cookies allow the site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services have been added to our pages.

If you do not allow these cookies, some or all these services may not work properly.

This website uses the following functionality cookies:

Cookie Provider Description Lifetime
language www.gruppocap.it This cookie stores language preferences and potentially to provide content in the stored language. Session

• Profiling cookies

These cookies may be set through our site by our advertising partners. They can be used by these companies to build a profile of your interests and show you relevant ads on other sites. They do not store personal information directly but are based solely on identifying your Internet browser and device. If you do not accept these cookies, you will receive less targeted advertising.

This website uses the following profiling cookies:

Cookie Provider Description Lifetime
_fbp www.gruppocap.it This cookie is used to store and track visits across websites. 89 days
_hjIncludedInPageviewSample script.hotjar.com Set to determine if a user is included in the data sampling defined by your site's pageview limit. Boolean true/false data type. Session
CONSENT youtube.com YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded on websites, which are aggregated with profile data from other Google services in order to show targeted advertising to web visitors on a wide range of its own and others' websites. Session
www.facebook.com "This domain is owned by Facebook, as a third-party hosting provider, it mainly collects data about users' interests through widgets such as the ""Like"" button found on many websites. This data is used to serve targeted advertising to its users when they are connected to its services." 729 days
_hjIncludedInSessionSample script.hotjar.com Set to determine if a user is included in the data sampling defined by your site's daily session limit. Boolean true/false data type. Session

• Interactions with social networks and external platforms

This specific type of services allows to activate interactions with social networks or other external platforms directly from the pages of the Site. It is understood that the processing of personal data collected through these services, by the relevant social networks, is exclusively governed by the privacy settings selected by each user for their account on the specific platform.

Plugin: is a program that interacts with another program to extend or extend the original functionality. The most used plugins are social network plugins that allow, for example, the user to follow a social page or profile with one click, to indicate with one click that they liked a web content and share it on their social network profile, etc.

Widget: is a graphical user interface component of a program, which is intended to make it easier for the user to interact with the program. The most used widgets are social network widgets, which allow users to easily open social networks in a separate browser window.

Below you will find the references of the third parties and, for each one, the link to the relevant cookie policy is indicated, where you can find information about the processing and, where required by the regulations, express or deny your consent.

Within the website the following are present:

Social Plugin Facebook: https://www.facebook.com/policies/cookies/

Social Plugin LinkedIn: https://it.linkedin.com/legal/cookie-policy?

Social Plugin Twitter: https://help.twitter.com/it/rules-and-policies/twitter-cookies

Social Plugin YouTubehttps://policies.google.com/privacy?hl=it

Social Plugin Instagram: https://help.instagram.com/1896641480634370

3. COOKIE MANAGEMENT

Your consent is not required for the installation of technical cookies. For others you can freely give, refuse and withdraw consent and change your preferences by accessing the "Cookie Settings" section, or through the banner.

The user has, in addition, the option to accept all cookies or to proceed to their deactivation independently, by changing the settings of the browser used. Disabling or removing cookies from the browser may make some sections of the site inaccessible and navigation less functional.

Each browser has its own cookie management procedure. Through the links, below, you can visit the dedicated cookie management page for the most popular browsers:

∙     Google Chrome

∙     Mozilla Firefox

∙     Internet Explorer

∙     Safari IOS (dispositivi mobile)

∙     Safari

4. RIGHTS

At any time, you can exercise your rights under the regulations (art. 15 et seq.) by writing to the e-mail address privacy@gruppocap.it or dpo@gruppocap.it.

We remind you that under applicable law, you also have the right to file a complaint with the Data Protection Authority.

Regarding exercising your rights for third-party cookies, you can contact our partners directly by following the guidance they provide in their respective data processing notices available on their websites:

• Hotjar

• Youtube

• Salesforce

• Facebook