The benefits of online billing
For your condominium, choose to receive bills via email. Simple to use, the service is an eco-sustainable choice that helps reduce paper consumption.
Your water
WHY CHOOSE IT
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Easy
Activate it with a click
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Convenient
It arrives via email
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Free
No cost
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Ecological
100% digital
How to activate it?
Access or register to the personal area, enter your customer code and the invoice number that you find on your bill.
Meter
If you'd like to change some of the data of your condominium contract by changing the diameter or moving the meter, fill out, sign and email the form on this page. You’ll receive a quote calculated based on the price list approved by the Metropolitan City of Milan Division Office.
Info to be provided
KEEP AT HAND
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Customer code
The customer code of the contract holder
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Location
Municipality and address of the supply point.
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Meter
Meter serial number and reading
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Invoice
Your invoice number
Supply
Even if you are changing the type of supply, you must fill out, sign and email the form on this page. The service is free.
Info to be provided
KEEP AT HAND
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Customer code
The customer code of the contract holder
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Location
Municipality and address of the supply point.
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Meter
Meter serial number and reading
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Change
Type of use and minimum commitment
Communicate the change
If you'd like to change an administrator, simply inform us of the new name by filling in and emailing the appointment report that you can find here. Don't worry, the supply won’t be interrupted.
Cancel supply
With supply deactivation, the service will be suspended, the meter will be closed and the final reading will be made for the issuance of a final closing bill. To request a cancellation, fill out, sign and email the form on this page.
Info to be provided
KEEP AT HAND
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Customer code
The customer code of the contract holder
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Location
Municipality and address of the supply point.
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Meter
Meter serial number and reading
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Invoice
Your invoice number
Remember that...
We will ask for your signature to validate the deactivation during the cancellation operations.
If you request supply deactivation with the removal of the meter, once the cancellation has been communicated, we will begin the work of removing the connection. The removal process can take up to 30 working days.