New condominium users

Request a connection when a dwelling must be connected to the water mains or sewer network for the first time along with the water meter installation and activation if the meter is not yet present.

Request connection

Log in to your personal area and activate

You can also request a quote or more information on a new connection by writing to

Security deposit

The security deposit is paid by all customers except for those who consume less than 500 m3/year with direct debit and is calculated on the basis of average annual consumption, equal to three months. Every year, annual adjustments in the security deposit may be debited or credited in bills. All the regulatory details are reported in Resolutions no. 86 and 643 of 2013 of the National Authority for Energy, Gas and Water Services, which you can find here below.