Stakeholder engagement
Dialogue with stakeholders and discussions about company strategies and priorities are the real driver of our sustainability plan.
Approach
We engage with stakeholders using an approach that reflects our three key pillars.
S
SENSITIVE
We listen and dialogue with the territory to make our service efficient and in line with citizens’ needs.
R
RESILIENT
To best manage water resources, we involve associations, professionals and citizens in our decisions.
I
INNOVATIVE
We work to improve our service, which is why we constantly engage in discussions with the scientific and academic community.
Stakeholder
Tools
We employ different methods and channels to engage stakeholders.
LESSONS AND ACTIVITIES
We create initiatives for students focusing on sustainability and the environment
WORK TABLES
We speak with institutions, directors and associations
STUDY GROUPS
We participate in reports and research relating to the water service
SPONSORSHIPS
We promote cultural and social events for the community
FOCUS GROUPS
We consult with our customers to ensure optimal service
GUIDED TOURS
We promote visits to our premises and facilities
TRAINING
We communicate our values to employees through different activities
Details
Circular economy and innovation
Our initiatives in favour of the circular economy and innovation.
Hydraulic risk and overflowing
Our actions to manage the territory and reduce the hydraulic risk.