A takeover is requested to reactivate a deactivate supply.

Request a takeover

Register in the personal area and activate the service!

If you need to complete a takeover, request it by accessing your personal area or filling out the contract on the page and send it via email to attivazioni@gruppocap.it or by mail to CAP Holding S.p.A. - Customer Management Sector, Via Rimini 38 -20142 - Milan. Alternatively, you can give our operators the contract in paper form during the reactivation works or bring it to our customer branch in via Rimini 38 in Milan.

You can sign the contract digitally, and you'll be charged the stamp duties, fixed fees and security deposit costs with the first bill.

Info to be provided

Contract

Contratto di subentro della fornitura di acqua potabile
424.0 KB
Informativa trattamento dei dati personali
282.8 KB

Other useful

Dichiarazione sostitutiva di atto notorio
1.1 MB
Autorizzazione permanente di addebito in conto corrente bancario/postale
320.5 KB

Security deposit

The security deposit is paid by all customers except for those with direct debit and is calculated on the basis of average annual consumption, equal to three months. Every year, annual adjustments in the security deposit may be debited or credited in bills. All the regulatory details are reported in Resolutions no. 86 and 643 of 2013 of the National Authority for Energy, Gas and Water Services, which you can find here below.

Regulations and annexes

Disciplina del deposito cauzionale
82.7 KB
Delibera del metodo tariffario idrico
127.4 KB
Allegato A (art.34 - Deposito cauzionale)
376.6 KB
Elenco prezzi all'utenza
238.7 KB

More information