You can also submit your self-reading by sending an email to autolettura@gruppocap.it. In the email, please include the reading taken, your customer code, and one of the following identifying details: contract code, meter serial number, or Supply Point code.
We also ask you to attach a photo of the meter, clearly showing the serial number and reading, which may be useful for verification purposes. Within two business days, you will receive a response confirming whether the reading provided is consistent.
Alternatively, you can send an SMS to +39 3424150138, including your customer code, invoice number, and meter reading data. You can also submit your self-reading data by calling the free number 800 428 428 and selecting option 2.
Please remember to separate each piece of data with a comma.
