The benefits of self-reporting
A perfectly functioning meter helps you save in your bill, because it provides real consumption without additional charges. An optimal solution for your business. Access your personal area and communicate your self-reporting!
You can also communicate the self-reporting by sending an email to autolettura@gruppocap.it, attaching a photo of the meter, complete with serial number and reading, and specifying your customer code. Within two working days you’ll receive a response regarding the correctness of the reading provided. Or send an SMS to +39 342 4150138, indicating the customer code, invoice number and the reading data. Remember to separate the data with a comma.
If the meter isn't working
We know that efficiency is an important part of business. You can verify correct meter operation by requesting an inspection through your personal area. We will contact you as soon as possible to set up an appointment with the technician.
You can also request an inspection by writing to verificacontatore@gruppocap.it
In case of failures
Do you think your meter has technical anomalies? You can request a metric verification as a company or small business by logging in to your personal area and submitting the request.
Not enough water?
If you feel there’s an inadequate water supply, request the measurement of the network supply pressure level. To set up an appointment with one of our technicians, log in to your personal area or register if you don’t have an account yet.
You can also request a pressure check by writing to verificapressione@gruppocap.it.
Professionals at your service
Do you want to request a quote for diameter variation or to move your meter? Log in to your personal area, or sign up if you don't have an account yet. We will contact you as soon as possible to set up an appointment with the technician.
You can also request a quote by writing to richiestaesecutizionelavori@gruppocap.it.
