Services and requests
Our consultants are available at the Water Point in your municipality or at the CAP Group central branch in Milan. You can contact customer support, request information on a specific topic here and much more. Learn how!
What is the customer branch for?
At the Gruppo CAP customer service desk in Via Rimini 38, Milan, you can carry out various operations: connection to the water and sewerage network and estimates for network extensions, takeover, transfer and change of contract details, deactivation of supply, request for temporary supply, request for meter verification to ensure correct functioning, subscription to direct debit, payment of bills. The office is open Monday to Friday from 8.30 a.m. to 4.30 p.m.
Request services
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Personal area
Sign in or register and submit your request online
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Telephone
Call our custormer service 800 428 428
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Branch
go to the customer branch in Milan
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Mail
write to CAP Holding Spa Via Rimini 38 Milan
For the consumer
The branch for Energy and Environment consumers was established by ARERA and is managed in collaboration with Acquirente Unico Spa. The branch was created as a tool to provide the service to consumers, associations and delegates representing them.