Quality

To pursue its strategies and the Sustainable Development Goals, the CAP Group has adopted itself with an Integrated Management System (implemented according to the requirements of ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 22000, ISO 17025, SA 8000, ISO 37001, ISO 20400, and AFNOR XP X30-901 for Circular Economy projects and according to UNI/PDR 125/2022 practice) and a Management and Control Organizational Model pursuant to Legislative Decree No. 231/01, as strategic tools to be compliant with the principles and Ethical Commitment and ensure the compliance of its services, promoting the sustainable development of the territory.

CAP Group Policies

The CAP Group has adopted an Integrated Management System Policy, in accordance with its vision, mission, value system and Ethical Commitment, which is based on the principles of legality, sustainability, fairness, professionalism and transparency that guide the Company's strategic action in providing Integrated Water Service - and its complementary services - according to the best quality standards. The main objective of the Integrated Management System Policy is meeting the needs and expectations of stakeholders.

Diversity, Equity, Inclusion and Equal Opportunity are a priority commitment for CAP Group. People are at the center of our organization and we aim to develop a culture based on attention, respect, development, appreciation and inclusion of diversity, through a fair work environment that encourages participation, listening and collaboration and that supports the rejection of harassment and violence, in all its forms, in the workplace.

CAP Group, moreover, has adopted a specific "Policy Against Violence, Bullying and Harassment in the Workplace" to reinforce its commitment to ensuring a safe workplace centered on the principle of zero tolerance toward any form of discrimination and/or harassment.

The Integrated management system manual

The integrated management system manual describes the main elements of the integrated management system for quality, environment, safety, energy efficiency, corruption prevention and social responsibility that the CAP Group has decided to adopt and apply in terms of its commitment to the continuous improvement of its activities. 

Certifications

Being sustainable also means constantly striving to promote the quality, control and continuous improvement of our work.

Every day we strive to guarantee excellence in design solutions by making use of the best available technologies at all stages in order to minimise environmental impact and risks to workers’ safety and health, allowing an effective management of the plants built. To support these principles, the Group companies have implemented quality, environmental and safety management systems according to the most important international standards.

In recent years, our commitment has been rewarded by the achievement of important goals.