Sustainability

Sustainability report - NFD

To us, sustainability means imagining future scenarios and anticipating the impact of the main social, environmental and economic trends on citizens' lives.

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SUSTAINABILITY REPORT 2023 SUMMARY.pdf
2.2 MB

Everyday

we guarantee the excellence of water and work to ensure the well-being of people and the area.

Materiality analysis

In 2023, we updated our materiality analysis in line with the GRI Standards according to the concept of Impact Materiality, as required by GRI 3: Material Topics 2021. With a view to continuous improvement, we have decided to also start a first internal exercise of identifying risks and opportunities in collaboration with the Enterprise Risk Management function, taking inspiration from the so-called Financial Materiality, as per the latest available draft of the EFRAG Implementation Guidance Materiality Assessment of 6 November 2023

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Materiality 2023

Scopri

Key number

The people, the investments, the structures and our commitment.

2022 Milestones

CONSUME LESS AND BETTER
TOWARDS A SMART FUTURE
CLOSER TO COMMUNITIES
RESILIENT CITIES
AS EASY AS DRINKING WATER
CLOSE THE CIRCLE
PROTECT THE RESOURCE
CREATING SHARED VALUE
Sensitive

CLEAN WATER AND SANITATION

194,14

litres of water consumption per capita per day

174,804

smart meters

67

groundwater wells

Diffusion

of a culture of sustainability among the staff

Innovative

INDUSTRY, INNOVATION AND INFRASTRUCTURES

101,402

families with smart meters

AI

used on an experimental basis to monitor any water contamination factors

153,121

users have activated the online bill

Trash by

remote reading of meters through waste collection vehicles

Sensitive

REDUCE INEQUALITIES

97.1%

of customers rated our services positively

3.8 Mio EUR

euros paid for the supplementary water bonus in addition to the ARERA social bonus

15,843

bills in installments for a total of just more than 23 million euros

53.64%

of the utilities have activated the coverage against hidden losses

60.43

euros invested per capita

Resilient

SUSTAINABLE CITIES AND COMMUNITIES

20 mln

euros invested to increase the resilience of the sewage infrastructure

40

water treatment plants

Sensitive

RESPONSIBLE CONSUMPTION AND PRODUCTION

Water Safety Plan

used on some aqueduct systems in the Milan area

194

new water houses

7,506

students involved in educational projects

292,000

euros paid for sponsorships and donations

Resilient

CLIMATE ACTION

1°

Italian biomethane plant started at Bresso-Niguarda

Transformation

of purifiers in recovery plants such as in series biora

0%

of sludge disposed of in landfills

44.95%

of water reusable with respect to the total volume treated

21.3 mln MJ

of energy produced thanks to biogas plants

Resilient

LIFE ON LAND

701 km

network of aqueduct monitored to identify hidden leaks

16,085

meters replaced for better monitoring

Innovative

PARTNERSHIP FOR THE GOALS

13.6%

of investments are for shared value

Collaborations

with the university and new funding obtained for research projects

Synergies

industries based on the principles of the circular economy and the bioeconomy

Vendor rating

to monitor and reward suppliers also on the basis of sustainability parameters

Archive DNF

Bilancio di Sostenibilità 2022
8.8 MB
Bilancio di Sostenibilità 2021
45.1 MB
Bilancio di Sostenibilità 2020
12.8 MB
Bilancio di Sostenibilità 2019
9.0 MB
Bilancio di Sostenibilità 2018
5.1 MB
Bilancio di Sostenibilità 2017
11.2 MB
Bilancio di Sostenibilità 2016
24.0 MB
Bilancio di Sostenibilità 2015
17.0 MB
Bilancio di Sostenibilità 2014
8.8 MB
Bilancio di Sostenibilità 2013
3.9 MB
Bilancio di Sostenibilità 2012
4.2 MB
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