Innovative milestones
Always one step ahead, we bring new solutions to the market by anticipating rules and increasing the ability to network.
A digital enterprise
Constructing resilient infrastructure and promoting innovation and fair, responsible and sustainable industrialisation.
Customer experience
The digitization process undertaken by the CAP Group it involves its final users. This is why their engagement in the company’s change of management strategy is crucial for a real innovation. The development of innovative services is customer oriented, for a correct and transparent knowledge of the water service and for a balanced management of water. For this reason CAP Group is investing in new digital solutions.
85,2%
customer satisfaction index
Digital and innovative
We have decided to be protagonists in the digitisation process, activating more innovative ways to improve services and simplify interactions between customers and the company.
133.227
of users with online billing
87.390
users with smart meters
Creating shared value
Strengthening the means of implementation and renewing the global partnership for sustainable development.
Circular economy
We deal with the evaluation of the use of fungal membranes for treatment, the development of hydrological models in pilot areas for adaptation to climate change and the recovery of the oily fraction of urban waste water.
CE4WE
Circular Economy for Water and Energy
BioPlatform
The project to convert the current Sesto San Giovanni waste-to-energy plant into a platform dedicated to circular economy has made significant progress. The facility has two production lines:
Heat treatment of sludge for the production of thermal energy and fertilisers.
Anaerobic digestion for the treatment of damp waste for the production of biomethane.
Digital future
We participate in “Digital Water City - Leading urban water management to its digital future”, the project coordinated by the Berlin Water Competence Centre (KWB – Kompetenzzentrum Wasser Berlin) and composed of 24 partners from 10 European countries. For the city of Milan, we evaluated the use of an analyser probe developed and supplied by Fluidion to determine the concentration of Escherichia coli. Together with the University of Milan, we used an area in the Peschiera Borromeo treatment plant to create an experimental agricultural field where we can carry out irrigation tests on selected crops using treated water from the same plant.
Sanitation Safety Plan
We pay great attention to the direct reuse of treated water, which requires specific monitoring along the entire supply chain, through sanitation safety plans. With this in mind, with the Italian Institute of Health, the Water Institute of the University of North Carolina, IRSA-CNR, the Mario Negri Institute and the Polytechnic Institute of Milan, we launched Water Reuse Risk Management, a project dedicated to the reuse of treated water in agriculture.
with the collaboration of the Italian Institute of Health and the Water Institute of the University of North Carolina.
Towards a smart future
Constructing resilient infrastructure and promoting innovation and fair, responsible and sustainable industrialisation.
TrashBy
With the TrashBy experimental project, we are implementing meter reading with proximity technologies: the reading takes place through an automatic device managed remotely, controlled by a central system.
94%
meter reading efficiency
WebGIS Lombardy
Map in real time
We developed WebGIS to map the integrated water service structures in real time, created with the combination of GIS (Geographic Information System) and the web. The system allows disclosing network information, making it available to potentially unlimited users.
Kando Project
We used this technology to carry out tests on a section of the Pero basin, to monitor any abnormal discharges, mainly of an industrial nature. Controlling signals such as water pH and electrical conductivity, some events of possible polluting impact were detected, with subsequent sempling analysed by the accredited laboratory Pero.